Refund and Returns Policy

Refund and Returns Policy


Thanks for purchasing an account from http://Myownsmurf.com.

We offer a full refund policy for all purchases made on our website. If you are not satisfied with your purchase from us, you can get your money back. Although the purchase of gaming accounts is not refundable, we try to offer a reasonable return and refund policy for purchases made by mistake.
We encourage you to return the product within 30 days of purchase.

An Overview Of Terms & Conditions
We only refund those gaming accounts thatare either purchased by mistake or remain unused by the user.
Our refund policy lasts up to 30 days from the date of purchase. But, if you’ve exceeded the 30 days limit, we can’t offer you any return or refund.
To be eligible for a refund, the purchased item must be unused and in the same condition as it was delivered to you.
Also, we need a receipt or proof of purchase to complete your return.

In some cases, the gaming account might be exempt from being returned.
• If the account has already been used.
• If there’s no receipt or proof of purchase.
• If you’ve exceeded the return date.

Refunds
After you return the account, we will send you an email to notify you that we have received your returned account. We will also notify you of the approval or rejection of your return.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a few days.

Returns
We only return accounts if they are unused. If you’re willing to exchange, send us an email at [email address].

Late or Missing Refunds
If you’ve not received the refund amount yet kindly, first check your bank account again.
You can also check with your credit card company and bank to see how long will it take to process the transaction.
If you’ve done all of this and you still haven’t received your refund yet, contact us at [email address]

Need Help?
Contact us at myownsmurf.com for queries related to refunds and exchanges.

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